Airline-Style Fees Coming To Hotels

An unprecedented collection of interviews by Skift with the CEOs of the world’s top hotel groups revealed interesting facts meeting and events planners should be aware of.

Skift released their second e-book last week that addresses the Future of the Guest Experience, a collection of 28 interviews with the CEOs of virtually all of the world’s top hotel groups including 11 global brands, 13 luxury and lifestyle brands, and four hotel marketing organizations. The e-book features the leaders’ thoughts on a similar set of topics from technology and marketing to fees and training. The book tackles the hospitality’s most pressing topics from every angle and offers a glimpse at what the future of hospitality will truly look like.

For more information and to download the book click here. Definitely helpful information for anyone planning meetings and events.